faq_en

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faq_en [2026/08/19 17:15]
crednex 		faq_en [2026/08/20 10:48] (現在)
crednex [Functions]
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 === Q. Can I change my login password? === === Q. Can I change my login password? ===
-=== A. Currently, CredNex does not support changing login passwords, but we plan to release a password change feature. For details, please refer to our release plan. === +=== A. You can change your password. For details, please refer to the CredNex operation manual. ===
-[[release_plan_and_notes|リリースノート / Release Notes]]+
  
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 === Q. What is CredNex pricing structure? === === Q. What is CredNex pricing structure? ===
-=== A. Please refer to the Terms of Service for the pricing structure.  ===+=== A. Please refer to the Terms of Service for the pricing structure. Please note that the ETF Creation/Redemption Platform previously provided by JSCC (the "Legacy Platform") ceased operations at the end of June 2026. However, fees related to Clearing Participants and other relevant entities, including Special ETF Clearing Participants and Registered ETF Trustee Banks, will continue to be billed by JSCC. ===
 {{ :wiki:terms_of_service_20250801.pdf |Terms of Service}} {{ :wiki:terms_of_service_20250801.pdf |Terms of Service}}
  
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 === Q. What should I do if a system failure occurs in CredNex? === === Q. What should I do if a system failure occurs in CredNex? ===
 === A. For procedures during system failures, please refer to the CredNex Operational Procedures, Section 3: Handling Procedures During CredNex Outages, and its appendix, Timetable of Cash ETF Clearing by JSCC in CredNex System Failure. === === A. For procedures during system failures, please refer to the CredNex Operational Procedures, Section 3: Handling Procedures During CredNex Outages, and its appendix, Timetable of Cash ETF Clearing by JSCC in CredNex System Failure. ===
-Additionally, as a change from the operation of current ETF creation and redemption platform, application information processed on CredNex prior to service suspension due to failure can be provided to AMs for reference purposes.+Additionally, as a change from the operation of legacy platform, application information processed on CredNex prior to service suspension due to failure can be provided to AMs for reference purposes.
  
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  • 最終更新: 2026/08/19 17:15
  • by crednex