===== FAQ ===== ==== Changes from the Current Platform ==== === Q. Are there any changes from the current ETF creation/redemption platform? === === A. The changes are summarized below. === == New features == * **Application to approval operation via API: The operation for application via API is available for AP and MM. The operation for approval via API is available for AP and AM. Please refer to the API Specification for details. (December 1, 2025: Added "AM")** * **Information acquisition via API: AP,MM and AM can acquire various types of information via API. Please refer to the API Specification for details. (December 1, 2025: Added "AM")** * Addition of cancellation request flow: AP(prop-desk) and MM can request cancellation of applications. * Reference and acquisition of the Issue Master: Enables file output and reference on screen of Issue Master. == Change of application method == * Application operation to AP by MM on CredNex: Commonization of application flow between MM and AP. * Discontinuation of CSV batch registration: Discontinued batch registration of applications using batch registration files; CredNex newly enables application registration using API. * **PCF registration for cash ETFs abolished: PCF registration for cash ETFs is abolished. Consequently, PCF designation is no longer possible when applying for cash ETFs. (Added on December 1, 2025)** * **The fields “Optional Input Field Name 1” through “Optional Input Field Name 5” and “Optional Input Field Content 1” through “Optional Input Field Content 4” are consolidated into the “Optional Input Field” (referred to as the “custom” field in the API), allowing for a maximum of 9 entries. Note that optional input fields are only available for entry on issues which the AM has enabled their use. (Added on December 1, 2025)** == Changes in workflow (see status definition document for details) == * Abolition of secondary approval in AP, AM, and TB. * Newly established statement return by TB; eliminated statement withdrawal operation from AM * Expansion of automatic approval function for AM == Revamped status definitions and email notifications (see status definition document for details) == * Revamped status definitions: Revamped status definitions due to workflow changes. * Revamped email notifications: Notification emails are sent only when actions such as approval are required. == Changes in input files (see each file design document for details) == * Common to all files * Changed character code to “UTF-8 or UTF-8 with BOM”: files can be input with UTF-8 BOM * Blackout dates * Enabled overwrite registration: Definition of processing category = 1 changed from “Add new” to “Register”. Enabled normal registration even if the registration file contains already registered dates * Issue master file * Time that can be specified in the application time limit is only between 7:30 and 17:00 (added on June 10, 2025) * **Statement file (cash ETFs/in-kind ETFs) (December 1, 2025: Added “in-kind ETFs”)** * None in particular == Changes in output files (see each file design document for details) == * Common to all files * Change file name (including zip file name) * Changed character code to “UTF-8 with BOM”: Can be viewed without garbled characters in Excel * Blackout dates * Elimination of classification “3: Both setting and exchange”: When AM registers “3: Both creation/redemption” in the input file, two records of “1: Creation” and “2: Redemption” are registered respectively on CredNex, and two records are output as output files * Application file * Change in item definition of item “Status” (change of the name of status and described only in English) * Item “User ID” is changed to blank. * Item “Approximate number of units” is changed to blank for cash ETFs (deleted on July 15, 2025) * **Change the names of the fields “Optional Input Field Name 1” to “Optional Input Field Name 5” and “Optional Input Field Content 1” to “Optional Input Field Content 4”. Rename them to “Optional Input Field 1” to “Optional Input Field 9”. (Added on December 1, 2025)** * **Statement file (cash ETFs/in-kind ETFs) (December 1, 2025: Added “in-kind ETFs”)** * Changed the folder structure of the calculation sheet zip file * **Change the “User ID” field to blank (Added on December 1, 2025)** * PCF file * **Change the “Fund Code” field to blank (Added on December 1, 2025)** * **Change the “User ID” field to blank (Added on December 1, 2025)** == Changing permissions (for details, refer to the operation manual) == * Changing permissions for each role: For details, refer to Chapter 12 “Permissions” in the Operation Manual. \\ ==== In Preparation for Full Go-Live ==== === Q. Please provide the schedule for the full go-live. === === A. The following schedule is planned. === Early December 2025: Specification documents (API/file specifications) released\\ Early 2026: User briefing sessions\\ Early February: Application acceptance begins\\ February: User test details released\\ March: User manual (reflecting features for full go-live) released\\ March–May: User test period (test environment)\\ May–June: User test period (holiday-test, production environment)\\ June: Production operation begins; new applications on current ETF creation and redemption platform cease\\ \\ === Q. What procedures are required for the full go-live? === === A. Details regarding the application procedures will be provided at the briefing session scheduled for early 2026. === \\ === Q. What tests should users perform in preparation for the full go-live? === === A. Details regarding the user test will be announced at the briefing session scheduled for early 2026. === \\ === Q. What tasks are required on the user side during the migration process for the full go-live? === === A. Details regarding the migration plan will be announced at the briefing session scheduled for early 2026. === \\ ==== Functions ==== === Q. Can I change my login password? === === A. Currently, CredNex does not support changing login passwords, but we plan to release a password change feature. For details, please refer to our release plan. === [[release_plan_and_notes|リリースノート / Release Notes]] \\ === Q. At what point will I receive an email notification? === === A. Notifications are sent only when actions such as approval are required. For details, please refer to the following. === [Application/Statement Registration and Approval] Please refer to the CredNex Operation Manual Appendix “Status Definitions”.\\ [Other Cases (PCF Registration, System-Forced Status Transitions, etc.)] No email notifications are sent.\\ Please note that email notifications are sent to the email addresses associated with all user IDs registered for the relevant organization. Currently, it is not possible to change the email notification settings per individual user ID. \\ === Q. What is the auto-approval feature for the AM users? === === A. This feature is available to AM users for application approvals. Please refer to the details below. === When the auto-approval feature is enabled, approval decisions are automatically made on CredNex based on the auto-approval conditions pre-set in the issue master.\\ If the application does not violate the auto-approval conditions, it is approved immediately. \\ If the application violates the automatic approval conditions, the AM user responsible for the ETF will be notified via email. The notified AM will then manually approve or reject the application. \\ For details on configurable automatic approval conditions, please refer to the appendix “Automatic Approval Condition Details” in the CredNex Operation Manual. \\ === Q. Is it possible to perform both API and GUI operations? === === A. Yes, it is possible to use both the API and GUI. To use the API, an API usage application is required. For details, please refer to the application procedures. Please note that MM users cannot currently use the GUI. === {{ :wiki:application_procedures_on_crednex.pdf |Application procedures}} \\ === Q. Is an English GUI available? === === A. Currently, an English version of the GUI is not available. === \\ === Q. Is there a GUI available for MM users? === === A. Currently, MM users can only use the API. === \\ === Q. Can I register multiple applications in bulk using a CSV file? === === A. A bulk registration function via CSV is not available. Please register applications one at a time using either the API or GUI. === \\ === Q. Is AP approval required even when AP performs the application registration? === === A. Whether you use the GUI or API, application approval for AP is required. === \\ === Q. What is a cancellation request? === === A. This feature allows applicants to request cancellation of an application they have already registered on CredNex. === If you wish to cancel a registered application, you can perform the cancellation request operation if the status of the application is “Application in Process AP” or “Accepted.”\\ If you perform a cancellation request for an application with the “Application in Process AP” status, the status will immediately change to “Canceled” without requiring approval from the AP or AM.\\ If you submit a cancellation request for an application with the status “Accepted,” a request for approval of the cancellation will be sent to both AP and AM. The application will only transition to the “Canceled” status if both AP and AM approve the cancellation. If either AP or AM rejects the request, the application will return to the “Accepted” status.\\ For procedures regarding application cancellations, please refer to the CredNex Operational Procedures, Section 2: “Business Flow Using CredNex,” Subsection (7): “Application Cancellation.”\\ Please note that registering or canceling application information without the intention of completing the creation/redemption, or doing so arbitrarily, is prohibited under the Terms of Use. Please refrain from engaging in such acts. \\ === Q. Is the DVP settlement price available for reference in all applications? === === A. For cash ETFs with “clearing” enabled, the DVP settlement price calculated on the application date will be available for reference from approximately 5:00 PM on the application date. === \\ === Q. What features will be released in CredNex in the future? === === A. Please refer to the Release Notes page. === [[release_plan_and_notes|Release Notes]] \\ ==== Permissions ==== === Q. What permission settings are available for each user ID? === === A. Except for AP (prop), all user IDs within the same organization are assigned the same permissions. For details on permissions within each organizational category, refer to the CredNex Operation Manual, “12. Permissions.” === \\ === Q. Can I issue an ID that is read-only? === === A. Currently, an ID with read-only permissions is not available. === \\ ==== Others ==== === Q. What are CredNex operating hours? === === A. Business days from 7:00 AM to 10:00 PM. (Applies to both GUI and API) === \\ === Q. What is CredNex pricing structure? === === A. For the usage fees currently scheduled, please refer to pages 19 to 22 of the briefing materials presented at the February 2025 briefing session. Please note that the fee structure outlined in the above materials is subject to change in the future. === \\ === Q. What is the payment procedure for service fees at CredNex? === === A. We plan to provide details at a briefing session to be held in early 2026. === \\ === Q. What is the "Administrative Contact"? === === A. This refers to the designated contact person for all applications (multiple registrations permitted). In addition to application-related communications, notifications regarding CredNex specification and documentation updates, as well as communications during maintenance or system outages, will be directed to the administrative contact person. === Please note that if an administrative contact person needs to obtain an user ID, they must submit a separate application for the user ID in addition to their application as an administrative contact.\\ For details on various application procedures, please refer to the appendix “Application Procedures on CredNex” in the CredNex Operation Manual. \\ === Q. What should I do if a system failure occurs in CredNex? === === A. For procedures during system failures, please refer to the CredNex Operational Procedures, Section 3: Handling Procedures During CredNex Outages, and its appendix, Timetable of Cash ETF Clearing by JSCC in CredNex System Failure. === Additionally, as a change from the operation of current ETF creation and redemption platform, application information processed on CredNex prior to service suspension due to failure can be provided to AMs for reference purposes. \\ === Q. Will there be any changes to file formats in the future? === === A. It is assumed that the basic file structure will not change for the application file, the statement file, the blackout dates file, and the PCF file. As for the issue master file, there is a high possibility that the layout will be changed due to the expansion of the automatic approval function, etc. === \\ === Q. Will English versions of various documents be provided in the future? === === A. Current status is as follows. === == Available now == * Terms of Service * API Specification (English version only) * CredNex Operation Manual * Business procedures == Not scheduled == * Design specifications for each file * Test specifications \\ === Q. Is the clearing for cash ETFs, which will change in September 2025, only available on CredNex? === === A. It is available on both the current ETF creation/redemption platform and CredNex. ===